A couple fills in the form on your website. Date, guests, budget, all there. You find it a week later. They have already booked someone else.
Calls to schedule, invoices to enter, payment reminders to send. Five people on the team, and all of it still waits for you.
The caterer confirms at €260 a guest. The sheet still says €220. Someone has to open it and change the number.
A new couple, a new search. You go through the folders by hand, then write to every venue to ask about prices, terms and free dates, and wait for the answers.
The couple has had the budget sheet since spring. They open it a month before the wedding and ask why it is twice what they expected.
The wedding is over. Now you write to every vendor to ask what your commission was.
Let the routine run itself, and stay in control of every wedding, without carrying all of them in your head.
Enquiries from the channels you connect, in one place, in the order they came. Each one arrives with the facts pulled out: names, date, venue, budget if they mentioned one. Two enquiries on the same date, and you can see which one has a budget before you open either.
Your fee and every contractor’s cost and commission on one card. When the florist raises their quote in October, the margin on that wedding moves the same day. Estimates, invoices and payments live on the wedding, and each couple can see their own numbers on a private page.
Every wedding you are running, on one screen: who is doing what, by when, and what is still open. Two planners on a wedding work from the same list, and you see it all without a team meeting. When something is late, it is the first thing you see on Monday.
Years of venue knowledge live in folders, each villa with its own PDF, photos and a note about the Plan B. Onno keeps them as one library you can search by region, capacity, ceremony space, Plan B, rental terms and price. Set a date and a guest count, and see at once which venues fit.
See which channels bring the couples you actually want, and where they drop out between the first message and a signed contract. Every step with its numbers and what the lost weddings were worth, so you know which step to fix first.
Every agreement, price, invoice and conversation attached to the wedding it belongs to.
Contracts, briefs and supplier terms, searchable by the couple’s name.
The guest list, RSVPs and seating, fed from the couple’s wedding website and kept on the wedding they belong to.
You switch on only what closes a real gap. If the one you need is not here, we build it. We do not fix what is not broken.
Not sure which modules you’d start with?
We’ll work it out with you on a call.
Their bank, their lawyer and their architect all show them where things stand. Now their planner does too.
We configure it around your stages, your fields and your own words, so nobody has to learn a new way of working or sit through a training week.
Other tools: A ready-made template, and you reshape your process to fit its logic.
Enquiries, quotes and invoices from the channels we set up for you, such as Instagram, WhatsApp, email or your website form, are filed on the wedding they belong to, by rules we configure together.
Other tools: It works only while someone keeps typing. In season nobody does, so the spreadsheet wins.
Any AI model or service, today’s or next year’s, connects quickly. Your team gets the answers and drafts it needs without coming to you, so your head is free of the day-to-day.
Other tools: AI bolted on as an extra feature, tied to one provider, and you still answer every question yourself.
Your fee, every contractor’s cost, every commission and the margin on each wedding, from day one.
Other tools: It knows contacts and tasks. Not what a florist’s commission is.
Every module works on the same wedding, so nothing lives in two places and nobody types it in twice.
Other tools: Each tool covers one piece: CRM, tasks, invoices, guests. You end up with five places again.
Each couple has a private page with their current numbers, updated as the work is, without you sending a thing.
Other tools: Internal only. The couple gets a PDF and a promise.
Nothing to migrate: it runs next to what you use now. Once the initial period after setup is over, you can switch any module off.
Other tools: A big migration, per-user fees, and when you leave, everything is gone.
Two sessions on your current picture: how enquiries arrive, how you run couples and contractors, what lives in the spreadsheets. We find where time and money leak.
We pick the few modules that remove your biggest pains and pay off fastest. Everything else waits until the first ones have earned their place.
We configure Onno around your process, your stages and your own words, and show you on screen how it works before you decide anything.
If it fits, we sign, settle the details and launch. Your team starts working in Onno, and your old tools stay open for as long as they are useful.
Hours saved per week at 20 weddings a year, scaling with weddings ÷ 20. Owner hours are for the founder; planner hours are per planner, times team size.
Estimates based on how luxury planners describe their week in our discovery sessions. Your numbers will differ.
These are estimates. On a call we look at how your agency actually works and where the time really goes.
I’m Ksenia, founder of West Avenue, a studio that builds digital products for luxury wedding businesses, and of Y-Tech.io, where we build complex digital products far beyond weddings. I’m lazy in the most useful way: if something can run on its own, it should, and if a screen can be simpler, it should be. In six years of working with wedding agencies I kept meeting owners who carry everything themselves, with no evening off in season and no time to think ahead. Onno is what I built together with some of the best developers I know, so the routine runs without you and you stay in control.
Pick a slot that suits you in the calendar and book the call. No obligations, no sales pitch.
On a short video call we show you the ready modules, what each one does and how they work together.
Where your time goes, what wears you down in season, and what you would like shaped around your way of working.
Our founder answers personally, usually within a day. Or write directly to ksenia@westavenueagency.com.